Privacy Policy

Effective September 21, 2026

Robinson E Electric LLC ("we", "us") provides residential and commercial electrical services in the Orlando, Florida area. This policy explains what information we collect when you contact us through our website, by phone, by text, or through a form on Facebook or Instagram, and how we use it.

Information we collect

• Contact details you give us: your name, phone number, email address, and ZIP code or service address.
• Details about your project: the service you need, whether you own or rent the home, and any notes or photos you send.
• Call and message records: when you call or text us, we keep a record of the call or message so we can follow up.
• Basic website data: like most websites, our site and hosting provider may log standard technical information such as browser type and pages visited.

How we use it

• To contact you about your request, give you an estimate, and schedule and complete your job.
• To send you appointment reminders, invoices and follow-up messages about work you asked us about.
• To improve our service and keep records required for our business.

How we share it

We do not sell or rent your personal information. We share it only with service providers that help us run our business, such as our website host, email, phone and scheduling providers, and only so they can provide those services to us. We may also disclose information if the law requires it.

Mobile numbers and text messaging consent are never shared with third parties for their own marketing.

Facebook and Instagram lead forms

If you submit a form on one of our Facebook or Instagram ads, Meta sends us the information you entered in that form. We use it only to respond to your request as described above. Meta's own handling of your data is covered by Meta's privacy policy.

Your choices

• You can ask us to update or delete your information at any time.
• You can reply STOP to any text message from us to stop receiving texts.
• You can ask us to stop contacting you by phone or email.

How long we keep it

We keep customer and job records for as long as needed to serve you and to meet our legal, warranty and tax obligations, then delete them.

Security

We take reasonable steps to protect your information. No method of storage or transmission is completely secure, but we limit access to the people who need it to serve you.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Cookies, Ads & Website Chat

We use Google advertising tags to measure our ads only after you tap “Accept” on our cookie notice. Until then nothing is sent to Google, and if you decline the tags never load. You can change your choice anytime with the Cookie choices link.

Our website chat assistant tells you the chat is recorded and saved and asks you to agree before you can type. We keep a message only when it includes contact details you chose to share, so we can follow up.

Changes

If we change this policy, we will post the updated version on this page with a new effective date.

Contact us

Robinson E Electric LLC
Orlando, FL
(407) 307-5994
[email protected]